Effective Business Writing Course
Getting Your Message Across |
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Quick Links to Other Soft Skills Courses
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Duration:
1 day
Prerequisites:
Basic MS Word experience |
About the Course
Think how much of your time is spent writing emails, letters and reports each week. Does writing come naturally to you or do you hesitate, stumble and lose time trying to put your words together?
Think about the people who read your documents – are you convinced they are getting the message you want them to get? Poorly written communications can damage your organization’s image and lose you business – its time to take action!
Our one day course shows you how to quickly construct business documents that save time and money. It provides you with tips for error free, plain English communications that will enhance your message – not bury it!
Who Should Attend
Who should attend? Any of your staff who needs to write an email, letter or report.
This could include:
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Customer service personnel
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Course Content
Plan First, Write Later
Organize your thoughts and your content with your audience in mind. What is it that you are trying to say and how best to say it means knowing your message and your audience.
The Art of Plain English
Forget the “howevers” and the “above-mentioneds” – use plain, user friendly English that leaves your audience with no doubt as to what you are saying.
Email – Today’s Letter
Emails have replaced the traditional business letter but few have learned how to use this medium effectively. This topic covers netiquette, email layout and how to avoid email pitfalls.
Readable Reports
Whether they are one page or 100 pages, we provide you with a formula that will make your reports clear and persuasive documents.
Clear Formatting, Clear Message
With information overload in today’s business world, it is more likely that your message will be scanned, not read. By using fonts, headings and bullets effectively you can make your key points stand out. We demonstrate some of the time saving features in Microsoft Word that will not only bring out your message, but save you time.
Tips for Proofreading
Errors in spelling and punctuation can hide your message from your reader. Learn about some common errors writers often make as well as good proofreading techniques to assist you in checking your work.
Interactive Delivery Format
The course is highly interactive with activities and practice session designed to put your new skill into action throughout the course including a letter writing workshop where you can rework one of your business documents during the course.
Where to From Here?
Courses that you might find helpful and support your newly acquired skills include:
MS Word Basic through to Advanced levels. |
